Privacy Policy Your privacy matters.
This Privacy Policy explains how AGROSHA collects, uses, stores, and shares information when you visit our website, contact us, create an account, or place an order.
Clear Collection We explain what information may be collected.
Purpose First We use information to operate the website and process orders.
Your Choices You may have rights to access, correct, or delete your data.
Who we are
AGROSHA is a Bangladesh-focused gardening ecommerce website. Our website address is https://agrosha.shop/.
In this policy, “AGROSHA,” “we,” “us,” and “our” refer to the website and the people who operate it.
Information we collect
The information we collect depends on how you use AGROSHA. For example, simply browsing the website may require less information than placing an order.
Information you provide
This may include your name, email address, phone number, billing address, shipping address, account information, order notes, and messages you send through our website.
Technical information
When you visit the website, certain technical data may be collected automatically. This can include your IP address, browser type, device information, and basic website activity.
Shopping information
When you browse or shop, WooCommerce may process information about products you viewed, your cart, checkout activity, shipping details, and completed orders.
How we use your information
We use personal information when it is needed to run AGROSHA, serve customers, protect the website, and meet legal or administrative requirements.
- Process and manage orders.
- Arrange delivery and communicate about an order.
- Provide customer support.
- Create and manage customer accounts.
- Improve website performance and user experience.
- Prevent fraud, abuse, spam, and security problems.
- Keep records when required for business or legal reasons.
- Send updates or marketing messages when you choose to receive them.
Shopping and orders
AGROSHA uses WooCommerce to support ecommerce functions. Therefore, information is processed when you browse products, add products to your cart, use checkout, or place an order.
During checkout, we may ask for information such as your name, phone number, email address, billing address, shipping address, and other details needed to complete the order.
We use this information to process your purchase, provide order updates, arrange delivery, provide support, and maintain necessary transaction records.
Payments
The payment options available to you may depend on the methods enabled on our checkout page.
When a third-party payment provider is used, information needed to complete the payment may be sent directly to that provider. The provider may process that information under its own privacy policy and security practices.
AGROSHA does not claim to store full payment card details when those details are handled directly by a payment provider.
Delivery and order partners
To complete an order, some customer information may need to be shared with a delivery, logistics, fulfillment, or other service provider involved in completing the purchase.
For example, a delivery provider may need your name, phone number, delivery address, and basic order information so that your package can reach you.
Comments
If comments are enabled and you leave a comment, we may collect the information shown in the comment form. We may also collect your IP address and browser user agent to help detect spam.
An anonymized value created from your email address may be sent to the Gravatar service to check whether you use that service. You can read the Automattic Privacy Policy.
After a comment is approved, a profile image connected with Gravatar may appear publicly beside the comment.
Media uploads
If the website allows you to upload images, avoid uploading files that contain embedded location information such as EXIF GPS data.
In some cases, people who can access an uploaded image may be able to download the image and extract embedded location data.
Cookies
Cookies are small files saved by your browser. They help websites remember information and provide important functions.
AGROSHA may use WordPress and WooCommerce cookies for functions such as login sessions, cart activity, checkout, account preferences, and website security.
Cookies related to cart contents, shopping sessions, and customer sessions. Exact cookie names and durations may change when WooCommerce, WordPress, or other plugins are updated.
If comments are enabled, you may also choose to save your name, email address, and website in cookies for convenience. WordPress may also set login or administrative cookies for registered users.
You can control or delete many cookies through your browser. However, disabling essential cookies may affect features such as the cart, account login, or checkout.
Embedded content
Some pages may include content from other websites, such as videos, images, social posts, or other embedded content.
Embedded content may behave as if you visited the third-party website directly. As a result, that website may collect data, use cookies, or track your interaction according to its own privacy practices.
Who we may share data with
We may share limited information with service providers when it is needed to operate AGROSHA or complete a service you requested.
- Website hosting and technical service providers.
- Payment providers used during checkout.
- Delivery or fulfillment providers.
- Security and spam-prevention services.
- Analytics or marketing services if they are enabled.
- Government or legal authorities when required by law.
If you request a password reset, technical information such as your IP address may be included or processed as part of the security process.
How long we keep information
We keep information only for as long as it is reasonably needed for the purpose it was collected, or when we must keep records for legal, accounting, security, or administrative reasons.
Order records may be kept for business and legal recordkeeping. If comments are enabled, comments and their metadata may also remain stored so follow-up comments can be recognized.
Registered users can normally view or update much of the personal information stored in their account.
Your privacy choices and rights
Depending on your location and applicable law, you may have rights relating to your personal information.
For example, you may ask us to provide information we hold about you, correct inaccurate information, or delete certain personal information.
Some information cannot always be deleted immediately. For example, we may need to retain records for legal, accounting, fraud-prevention, security, or administrative reasons.
Contact us about your data →How we protect information
We take reasonable steps to protect personal information and maintain the security of the website.
However, no website, online service, or data transmission method can be guaranteed to be completely secure. Therefore, users should also take care when sharing information online.
Where information may be processed
Some service providers used by a website may operate servers or systems outside Bangladesh. Therefore, information may be processed in another country depending on the services being used.
In addition, visitor comments may be checked through an automated spam-detection service when such a service is enabled.
Children’s privacy
AGROSHA is a general gardening and ecommerce website. We do not design our shopping services specifically to collect personal information from young children.
If a parent or guardian believes that a child has provided personal information that should be removed, they may contact us.
Changes to this policy
We may update this Privacy Policy when our website, business practices, services, plugins, or legal requirements change.
When we make an update, the “Last updated” date at the top of this page may also change.
Questions about your privacy?
If you have a question about this Privacy Policy, your account, or personal information connected with AGROSHA, please contact us.